After 40 years of document imaging and form recognition, a lot of paper continues to flow in an...
Intelligent Automation
Is Your BPO Taking Advantage of the Latest Technologies?
Industry analysts rank artificial intelligence and machine learning as this year’s top technology...
Capture: Where Is Your Business on the Automation Continuum?
If you step back and look at all of the processes and activities that your business performs every...
What Differentiates the Leading BPOs?
How the Leading BPOs Stay Ahead of the Pack The top analytic firms have been studying just that...
AI: How Did We Get Here?
All indications are artificial intelligence (AI) will transform our future in significant ways....
Shaping Our People-first World: AI Everywhere We Are
AI can increase our productivity and creativity, or it can replace human intervention altogether...
Reimagining Audits Through Automation
Creative Auditing with Document-based Data When it comes to invoices and tax forms, these...
Debunking the Myths: Job Loss, Globalization and Automation
While there's a lot of commentary on the loss of high-paying jobs in manufacturing due to...
5 Reasons Data Quality Proves Key to Profitability
A recent benchmarking survey of BPOs, service companies, and RCM providers revealed a number of...