Quality data matters so when it comes to starting with good data in the input stream, the capture process can help us to identify quality vs non-quality. This article explores how to course-correct along the way.
Document Automation: Drilling into the Core of Cognitive RPA
Drilling into cognitive robotic process automation (RPA) reveals document automation at its center. This article focuses on cognitive RPA and what it means to your business.
Robotic Process Automation: Is It the Silver Bullet?
Is RPA the silver bullet? Dispelling myths and getting at the facts of today’s state of document processing and robotic process automation.
Realizing Automation Potentials in Logistics and Transportation
Overcoming the challenges of logistics and transportation document processing automation, especially waybills and bills of lading is now possible through the latest document classification and data extraction software powered by machine learning.
What Differentiates the Leading BPOs?
Top differentiators place BPOs ahead of their competitors. How does your company rate on the five leading differentiators?
Reimagining Audits Through Automation
Reimagining auditing requires looking at the data on documents like invoices and tax forms to provide insights outside the normal business processes.
Is Your BPO Taking Advantage of the Latest Technologies?
For companies with high volume document processing needs that are either processing in-house or outsourcing these tasks, it’s worth examining the level of automation currently used and if AI and machine learning are even under consideration.
AI: How Did We Get Here?
All indications are artificial intelligence (AI) will transform our future in significant ways. Today, AI already automates many activities that were typically relegated to humans, but how exactly did we get here?
Debunking the Myths: Job Loss, Globalization and Automation
The debate rages on loss of high-paying jobs due to globalization, automation and unfair trade practices, but where do the myths end and reality begin?
Capture: Where Is Your Business on the Automation Continuum?
Find out where your business is in the “automation maturity model” continuum in terms of flexibility and ability to increase efficiency.
Shaping Our People-first World: AI Everywhere We Are
AI is everywhere, so why are businesses still relying on human intervention and manual validation–especially in document processing?
5 Reasons Data Quality Proves Key to Profitability
Recent benchmarking survey of BPOs reveals insights that illustrate the state of the industry and how businesses cope with rapidly changing market dynamics.